At Symple Design, we sell 20th century vintage and design furniture. We sell mostly vintage furniture and lighting, meaning pieces generally older than 30 years of age. Occasionally we stock newer items (such as new-old-stock, re-editions), they are always indicated as such.
Vintage items have been often used for decades, and although we carefully curate and when necessary restore items to their original state, they will without exception show normal signs and traces of use.
Prices are quoted in Swiss Francs (CHF), where necessary we will convert to either Euro, US Dollar using the daily mid-rate.
Prices exclude shipping and any other costs related to transport and importation: These will be carried by buyer. Return shipping cost are on account of buyer. Quoted prices include for Switzerland always all necessary taxes. Please note we will not accept any responsibility for foreign countries’ import and VAT regulation in case of international sales.
If an order is cancelled by the buyer before shipment, buyer will be held liable for any transaction costs in the form of credit card fees: i.e. purchase price less 3% credit card fees will be refunded.
If a product is placed on-hold on our website and buyer still continues with the checkout procedure regardless, 3% credit card fees will not be refunded on the purchase price and shipping cost.
For any purchase, products will be shipped out only after payment receipt.
Buyer will have to check immediately after receiving the item (within 24 hours) if the product is as described. Any returns will be accepted if the item does not comply to provided description and/or pictures. Purchases made directly in our showroom will not be accepted for return.
Returns will have to be applied for by email, stating clearly the nature of the defect and accompanied by supporting pictures. No returns will be accepted other than formally agreed on forehand.
The purchase price, excluding shipping costs will be returned to exactly the same account as used for paying the item, not later than 14 days after receipt confirmation. Please note any return will have to be sent with original packaging, and in their original state. SympleDesign reserves the right to refuse returns or only partially reimburse returned items if suspected that they are damaged or used. Cost for return shipping and associated risks will be paid by the buying party.
Although we do our best to pack our items safely for shipping, damage might occur:
SympleDesign will not be held responsible for any damages/losses during shipment.
We will however work for you to make any claims with the shipper in case any issues happen. Note that the purchased item needs to be inspected within 24 hours of receipt, and reported immediately to us; Some of our shippers will not accept claims outside of this period.
Please note that all deliveries are in principle until doorstep (first door), white-glove deliveries (in-house delivery, installation and clean up) are available by demand only.
SympleDesign is concerned about your privacy and the security of your personal information. We’d like to keep this section as straightforward and understandable as possible:
What we collect from you, while visiting this website is non-personal information related to browser, country, operating system and internet provider. We use this data in combination with the pages that are visited to better analyze the needs of our visitors and potential customers.
As soon as personal information is transferred to us, e.g. while placing an order, certain information is kept offline only for our tax reporting purposes: Name, (email)address, and phone number. In no way will your personal data be used for any other purpose. We do not share your personal details with 3rd party organizations, neither will we ourselves contact you for any promotional purpose.